Frequently asked Questions

Shipping Questions

To which countries do you ship ToeGrips®?

We ship the ToeGrips® to all countries of the European Union (EU) and to Switzerland.  

 

We ship to other countries on request. We have already sold and shipped ToeGrips® to Iceland and New Zealand.

Where are you located?

The company VetServices Aktive Pfoten is located: Kramerkoppel 10, 22041 Hamburg

How are the ToeGrips® shipped?

Depending on the number of ordered packages we ship with up to three packages by letter with Deutsche Post. To ensure tracking within Germany with "Prio" and to all other countries by registered mail.

From an ordered quantity of four packages we send as a package with DHL. This ensures both tracking and insurance up to 500 euros. A higher insurance is possible for large orders. Please ask for the costs beforehand.

How much are the postage costs?

Germany

1-3 packages ToeGrips®

4 packages +

Letter (Prio)

Parcel

 3,70 Euro

 7,99 Euro


European Union (EU)

1-3 packages ToeGrips®

4 packages +

Letter (registered mail)

Parcel

 8,20 Euro

16,99 Euro


Schweiz

1-3 packages ToeGrips®

4 packages +

Letter (registered mail)

Parcel

 8,20 Euro

27,90 Euro